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Please read the terms & conditions for our services.
BOOKING BY PHONE – Please note that your credit/debit card details will be taken as security until you have paid your deposit, ensuring your commitment to the booking. Should you cancel your holiday or tee times after we have reserved the arrangements for you, but before you have paid your deposit, we will deduct a nominal £50.00 from your credit card for package holidays and £10.00 for tee time only bookings, to help cover our costs.
CONFIRMATION OF BOOKING, DEPOSIT AND FULL PAYMENT – The holiday contract is between the party leader and Links Golf CDL. The contract commences when we have sent your Confirmation of Booking Invoice. A deposit payment of 20% is payable within seven days of receipt of the Confirmation of Booking Invoice. Changes by you after the deposit is paid are subject to charges. (Please see cancellations and changes by you).
The final balance must be paid no later than six weeks before the start of your holiday. If your departure date is within six weeks of the date of booking, the full balance will be requested. When booking a holiday with flights, 100% of the flight costs will be required as a deposit. This is non refundable should you cancel your holiday. Please note there is a transaction charge for any payments by credit card. There is no charge for payments made by Solo, Switch, Delta, cheque or bank transfer.
YOUR HOLIDAY ITINERARY – Your holiday itinerary is as stated on your Confirmation of Booking Invoice. The tee times and golf courses on this Confirmation are always requested but sometimes not confirmed by the time we send your account. We will of course ask you for your preferred plan of action should your requested tee time or golf course not be possible.
CHANGES AND CANCELLATIONS BY YOU
We will do our best to help should you wish to make any changes to your booking. The cost of administering changes varies depending on the nature of the change. For change of hotel (within the same destination), golf course or starting times, the following charges will apply. Charges are per booking for each detail changed.
More than 30 days prior to departure £50.00
Less than 30 days prior to departure £70.00
Changes to golf at 14 days or less prior to departure will incur the full loss of the green fee. You will also be charged for any charges imposed on us by hoteliers, golf courses or other service providers. If changes are made, a new Confirmation of Booking Invoice will be issued.
Should you or any member of the party cancel the entire package holiday, the following charges will apply. (Packages holidays include accommodation and golf, accommodation, golf and travel, including car hire).
More than 70 days - deposit only
57 - 70 days 30%
29 – 56 days 50%
15 – 28 days 70%
0 - 14 days 100%
For the cancellation of golf only bookings the following charges will apply.
More than 22 days - deposit only
21 – 0 days 100%
CHANGES AND CANCELLATION BY US – Should there be any changes to your itinerary between our discussion with you and the time we send your Confirmation of Booking Invoice, we will inform you and ask for your preferred plan of action. We will also
contact you should there be any changes to your itinerary between your confirmation and the sending of your tickets/vouchers. In the unlikely event that we have to cancel or drastically change your itinerary, you will be entitled to a full refund or you will be offered a replacement holiday of at least equal value. Should force majeure lead to a drastic change to your holiday, we will do our best to offer a suitable alternative.
TRAVEL INSURANCE – Links Golf CDL strongly recommends you undertake travel insurance. Some insurance companies may consider the game of golf as a dangerous sport and you should mention your participation when obtaining a quotation. You should also ensure that your golf equipment is covered in the policy.
BUGGIES – Buggies are not included in the cost, unless otherwise stated, and are payable locally. Buggies included in the cost are per two persons sharing and you will be expected to meet the extra cost on arrival for a single golfer. Please note that availability of buggies at some golf clubs is limited and we advise you to request buggies at the time of booking. Buggies are compulsory at some golf courses during stipulated times and the cost of these is not always included in the green fee.
GREEN FEES/START TIMES – If your confirmed golf club cancel your reservation or change your tee time we will try to find a suitable alternative. You will be charged or refunded for any difference in the original cost. Such changes do not entitle you to cancel a holiday that is part of a package. We cannot be held responsible for the actual playing conditions of the golf courses, whether caused by maintenance or weather conditions. If we are advised, we will pass maintenance information to you and ask for your preferred plan of action.
HANDICAP CERTIFICATES - We will pass your handicap details to the golf courses at the time of booking and in some circumstances certificates must be produced prior to play. We recommend you take a certificate with you regardless as some golf clubs can change their rules.
PASSPORTS AND HEALTH REGULATIONS - A passport is necessary to travel to all European countries. Most European countries enjoy the same level of medical service as Great Britain. It is advisable to obtain from your local DHSS office a copy of the booklet Protect Your Health Abroad and the form E111 for presentation when seeking medical assistance abroad. The E111 entitles you; your spouse and your dependants to Free State provided or reduced cost emergency treatment. All passengers entering the USA from the UK now require a MRP (Machine Readable Passport).
OUR DESCRIPTIONS – The descriptions of the regions, hotels, courses and other aspects of the holidays are based on opinions gained on visits to them and on the opinions of official bodies and guides. We are not always able to exercise control over all the components of the holiday arrangements and it is possible that an advertised amenity be withdrawn or changed due to various reasons such as water conservation, renovation work, etc. We will advise you if we become aware of a major change but we cannot accept liability for loss, damage or inconvenience in such circumstances.
VALUABLES – Links Golf CDL cannot accept liability for any loss or damage to personal belongings. Several hotels offer a safe in the hotel bedrooms. If this is not available, please ask the hotel reception to look after your valuables.
HOTEL ROOMS – In general, rooms are available for occupancy between noon and 4pm on the day of your arrival and should be vacated by 11am on the day of departure. Your luggage can be left at the hotel reception if you arrive early.
CAR HIRE – All drivers must be ages 21 or over and must have held a valid driving licence for at least two years. The car hire companies are well signposted and tend to be just outside the main airport terminals. You will be asked to produce your driving licence and passport when you present your voucher at the booth. You will be given a form to sign. Please ensure you do not sign for extra insurance unless required.
GROUP TRAVEL – It is deemed the responsibility of the party leader to ensure that these booking conditions are read by each party member. Extra copies of the booking conditions are available on request from Links Costa de la Luz – +34 959 479 576 or online at: www.linksgolfcostadelaluz.com |